Frequently Asked Questions

Need to talk?

If you have a question that isn't covered here feel free to give us a call!

Call Toll Free: 800-825-5575

Fax: 814-723-3245

You might find your answer here!

For Quality related questions and other information please visit our Product Safety page.

Do your products contain BPA?

Our core-line products that have food contact surfaces do not contain BPA.

Polypropylene, #5 plastic, has been our main plastic material since we started in 1960. Polypropylene has never contained BPA.

We also use plastic #1, #2 and #6 in our core line products. These plastics have also never contained BPA.

Can I purchase a single mug?

Of course! We have stock products available to purchase in low quantities.

Use the link below to visit The Stock Shop online:

Can I get a replacement lid or straw?

Sorry! We cannot fulfill orders for replacement lids or straws at this time.

Where can I purchase your products?

Our products are carried by many convenience stores, theme parks, restaurants and gift shops.

What is the minimum order for your products?

All of our products have a Minimum Order Quantity (MOQ). The MOQ is specific per product and ranges from 500-10,000+ pieces.

Why are some products marked MOQ and others aren't?

All of our products have an MOQ but some are significantly higher than others. Products that are marked on our website usually have MOQ's that start at 2500 pieces.